One of the main problems in offshore outsourcing is communication. We have come a long way from the plain old telephone service, but language barrier has rendered even the most sophisticated VoIP technology useless.
GlobalEnglish released its annual Business English Index 2013. The index gave tests to 78 countries and analysed over 212,000 results of non-native English professionals.The test measured English proficiency in a scale of 1 to 10. A score of 1 meant the professional can communicate through simple statements and questions, while 10 represents the capacity to communicate and collaborate in a workplace like a native English speaker.
In two years in a row, the Philippines dominates the #1 spot.
The Philippines, known for its call center and business process outsourcing capabilities earned the highest BEI score globally for the second year in a row with an intermediate score of 7.95, followed by South Africa (7.68). Both countries have English as an official language. Source
The Best Countries for IT Offshoring in 2013:
1. Philippines
2. South Africa
3. Norway
4. Netherlands
5. United Kingdom
6. Australia
7. Belgium
8. Finland
9. Sweden
10. India
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