Over at HfS, Phil Fersht and Lee Coulter discussed why current BPO engagements don't fully develop into successful collaborative relationships. Today, partnership in outsourcing arrangements is still a new concept that's slowly taking shape.
In Australia, the Asian Century white paper does address the business opportunities in Asia. But based on PM Julian Gillard's speech, it's more on winning rather than collaborating.
The Australian SME sector though, has been benefiting from its business ties in Asia. Many small and medium businesses are offshoring to the Philippines. Swedish SMEs are now also becoming more interested in the country's growing BPO sector.
If businesses are looking for better deals, more can be achieved through strategic outsourcing.
To read more about the discussion,
click here.
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